You are absolutely right!
[QUOTE=TrHudson; 1520345]This is an opportunity.
You should call her up and explain just that point. In a nice way that allows her to offer a solution.
If she is indeed more customer service oriented an / or had a genuine bad day. Ivy is going to offer to make it up with a discount or extra service.
If she takes care of you it makes her more desirable to everyone.[/QUOTE]Hey its Ivy! When I first started posting, BJ was not on the menu, this may have been the reason you were not satisfied, but if you are willing to see me again, I am more than willing to change your mind. My reputation and clients mean everything to me. Please let me make it right with you with a 100% FREE HH SESSION. Thanks again! Xoxo