Zen / Phone / Three Strikes
So I have been a regular at Zen for a while now, art the old location, when she was in Wilmington, and now at the new-old location. Sorry, but I'm done. Despite being on a first name basis, enjoying a great massage, the phone and the door interrupted todays session 9 times, including during the grande finale.
She was apologetic each time, but then the fon would ring again and a repeat of the 5 minutes of "Birrica road". Yes "we open til 8". Yes "birrica road".
Same conversation, same duration, every time. Finally she started just lightly making circles on my back while she tried to talk on the phone.
I never complained, saying only "no problem" each time. And then Claire came in and they chatted.
I'm done. No mas, can't take it. It's not a session, its a series of distractions and apologies. Because I know and like her I smiled and tipped and left.
I was there early. I should not have to consider offering extra for her to not asnwer the fon during our session.
[QUOTE=punteruk;2148287]I was given similar treatment at Zen. Had an appointment (first time) and arrived to find Jenna working alone and busy with a client. Waited 15 minutes. To her credit, she gave me extra time and was very sweet and I enjoyed my time enough not to write her off yet.
Step one for her is to remove the silly "walk ins welcome" from her ad and require appointments. That's just an invitation for interruptions. Second is to find some way to handle phone calls. I get the challenge of staffing for unknown customer load but the appointment bit would help that too.
She suggested mornings are very slow for her so I'll try that next.[/QUOTE]
Clear your messages Spectator sir
Sounds like I got a story to tell you about where I was today.
[QUOTE=Spectator;2167186]Yeah, she's he only, and she just shorted me by nearly 40 min. See my post in the Boston Massage section.
She's off my list. Rather the fon ring than flat out get ejected 20 min in because another customer asked for her.[/QUOTE]