[QUOTE=AvgJoe08;7470332]Another option is to get their personal cell number. Kitty's cell number is different than the number on the door. When she was at the Mundy location recently, I texted the number on the door and was told to come on in. She was surprised I was there early and gave me her cell. Which leads me to believe many of these places have a call center type thing going on. Ran into this the other day at Sunshine Life south.[/QUOTE]AJ08 has the correct idea, but let me refine it a bit, based on my own empirical evidence.
Because so many of these working ladies do not speak conversational English, it is not much good for them to answer the house phone, so instead, 'the boss' keeps the phone with her and answers your calls, then usually sends a text to her worker's personal phone if the caller says he will visit.
Over the past few years, several boss ladies / owners and I have been travelling in my car or shopping at Walmart when one of her three phones ring (her one personal phone plus one house phone from each of her two stores). When she answers, she always has a sweet voice and then asks the caller 'when you coming?' plus she always says 'no busy. ' Quite frequently, like what happened when I was in a spa yesterday, she turns on the speakerphone so I could hear and understand the caller, then I translate to her what she should reply to the caller, or just to end the call. (If the caller mentions anything about extras, she immediately ends the call- LOL.).
Once a monger told me of a safety issue at a newly opened spa, wondering if I could take a look and repair. I texted the house phone in Chinese, got an immediate reply that yes OK to go take a look. Within a day I texted again and set up an appointment, showed up at the door at the appointed time, and the worker lady there said she knew nothing about it, and even after I showed her my texts, she apologized and kindly asked me to leave. When I texted to express my own apologies, the 'call center' said they were in Chicago.
