[QUOTE=HardanFast;4614206]Not sure if the same thing would have worked for you, but this has happened to me once or twice. I immediately get up, politely thank her and say I will leave and return when the "manager" can confirm an appointment for me with the provider I have chosen. In every case, they have found a way to make it work. Usually, they do something to save face like asking me to relax on the table and wait for a few minutes or something so they can try to rearrange their schedule. In nearly every one of these cases, I think they are trying to spread sessions evenly among the providers and there is actually no other customer, or it is a flat-out bait and switch, but either way, I do not want to be the one who settles for less. The reality is that they will almost always find some way to accommodate you if they think you will walk out.[/QUOTE]It happened once. I went to a shop I hadn't been before. I was there right when they were opening. There were two girls in the shop at the time and I picked the cutest of the two. 10 minutes into the massage I get a knock on the door and the manager comes in and told me someone had called the night before and made an appointment with my masseuse and asked if someone else can give me the massage. They brought in the other masseuse and I told them I can come back another time. The manager and the masseuse stepped out and my original masseuse came back to finish my massage. Yes, they were able to arranged for me to keep my masseuse.
In this instance I believed they were telling me the truth because when I walked in Amy told me only she and Bella were available. The manager who answered the phone is not onsite when I called to inquire if they have a young masseuse. Amy could have started the massage without asking if I had called about a young masseuse and later gave me the option for Bella. Before Amy came back to tell me Bella had an appointment I heard the front door opened. This is why I don't think this was an instance of bait and switch. Yes, I could have left and come back when Bella was available, but I was already comfortable on the heated table.
After the mediocre massage with Amy, I wished I had left and come back.
