That's it, I'm done with TH! Tonight was the worst experience I've had there, and I'm pissed off about how I was treated.
I called at 4:30 to see if I could get an appt with A, who is my favorite and who I always enjoy but she was off, as was Sua and Ta, which meant I had a choice of Stacey or B. B gives a great massage but my upper back is really killing me and I know that Stacy has real strong hands and goes deep, so Stacy it was, for 6:00. Whoever took the appt said "6:15 better" three times, so I assumed that my appointment was 6:15. Didn't frickin' matter.
I walk through the door at 6:22. Let's keep that time in mind. 6:22. Seven minutes late. No biggie, right? I walk in, they say Stacy is busy because I'm late. You know, 7 minutes. Can I wait 30 min? Would I like to shower? Okay. I'll shower (even though my hair is still wet from the shower I took at home) and then I'll have 20 min or so to wait. At 6:30 they put me into the coldest room they have that doubles as their storeroom. Mind you the nice corner room is vacant. At 6:45 I watch a beautiful sunset. At 7:00 I watch the police apprehend a man in front of Pho Bistro. At 7:15 I'm thinking this is total BS and the only way I'm coming back is if Stacy does more in her massage than she did last time. At 7:25 Stacy comes in and asks if I can wait five more minutes. Why the f*k not? 7:33 Stacy walks in and says "Let's go to a different room, its too cold in here" and takes me to the nice room that's warm and been vacant for the last hour that I've been waiting in the storeroom! Have I mentioned that I'm not a newbie and that I frequent this place at least twice a month? Then Stacy leaves the room for another 10 minutes. At 7:48 my massage begins. AFTER 1 HOUR AND 26 MINUTES OF WAITING my massage begins.
In all fairness to Stacy, she did great. I asked her to try to hurt me, and she cracked my back by walking on it, but she spent at least 20 minutes using her feet on my back. There was absolutly nothing sexy about her massage at all, nothing. Nothing. On the flip. Good massage. Nothing sexy. Nothing. Get my point? I walked out of the room at 8:52.
Kay wasn't there when I came out which is for the best. Kay, I know you're reading this, and you treated me really poorly tonight by not being honest at all about the waiting. Stacy told me what happened, and it falls on you to be honest with your clientelle and offer solutions. A good business owner doesn't lie to her patrons and treat them like rubbish. I don't think that there is anything you can do that will make me come back. I am sad, because I am really going to miss the massages by A and I was really, REALLY looking forward to a 4 hand massage with Ta and A or A and Sua, but that won't be happening now. I am sad.
