I have recently experienced such frustration from a reputed blah blah... I have never had any issues with them before but this last one was just frustrating and disappointing for them as well. I think a genuine attempt was made but atleast if there's a delay or potential for cancellation, the least they can do is to convey it as soon as they found out that they couldn't keep their word.. I found out about the cancellation when I was half way on my way to them.. Which was 20 miles travelled already...resulted in wasting an hour of driving time, gas and all this for nothing.. You all know what follows after such a let down.. .
Anyway, assuming this was a bad day for'them, I am not going to out their name here (not even via PM) but if such episode reoccurs, its only fair to disclose it for everyone's benefit (must go along with the theme of the forum here and offer my help for others reference).
T J.
