[QUOTE=Scraggy;6446077]I followed her from 1060 to Brighton and was a devoted customer until it became impossible to reliably book with her and not the transients, many of whom -as you say. Aren't very good. Make an appointment, show up, suddenly Angela's not available. I know she means well and is a really lovely, hardworking person with great skill. But the "customer experience" went downhill a while ago. Sorry to hear she's burning out.[/QUOTE]Angela neither an owner nor a manager of this place. It's not her fault if someone, who is running this shop, books an appointment with her for you while she is not available.