Some scoop and a passing thought
The passing thought first:
If MT and other places truly want to know early and often whether the clientel is happy with their services, then the mammasan needs to be the last person to see a client before he leaves. This was the practice at Green in DC and is the practice in a couple of places across NoVA. There are few places (I can think of only one at the present) where the lack of mammasan was not an issue. Rather than MT's proprieter telling us to ask for the management if we are not happy, a more proactive approach would offer opportunistic praise as well as constructive criticism. Having to ask for the mammasan after receiving poor service is the last thing on my mind and unless I feel especially empathetic to the establishment, I probably won't bother to ask for the management. In short, proactive approach would give good feedback on both sides of the coin.
Scoop:
The bust that is rumored to be coming to the NoVA AMPs is apparently imminent. Those AMPs who have no massage licenses or are using unlicensed therapists or whose therapists are lacking a good green card are at risk. Not telling you to avoid your favorite providers, but be aware of the reasons for a crack down and be a smart shopper. I have an acquaintance in the area that has his ear to the ground. Be safe out there.
AD