[QUOTE=DrWilly;4979329]No, you misunderstand your circumstance. You committed the ultimate crime against a Chinese mamasan. You took money out of her hand!
Doesn't matter about the service. Doesn't matter about the inconvenience. Doesn't matter about the wait. In my experience, most any Chinese mamasan believes that, once the money has originally left your hand and passed to hers, that money is NEVER coming back to you without a fight, or a scene, or hair-pulling, or name-calling, or ball-kicking. I'd say you're lucky to have gotten out of there simply being banned! While unfortunate, unfair, and without a scrap of customer service, I think that's the reality of what's going on in their minds.
Nonetheless, I'm glad you stood your ground and refused to tolerate that treatment. I'm sure she's counting on you reporting it just to discourage any other guys from trying to pry money out of her hand that way! LOL[/QUOTE]I have been in the same position several times and couldn't wait any longer or wasn't pleased with my provider and asked for my money back. Of course they tried to convince me to stay but in the end I have always gotten my money back without any problem at all. As long as you keep your cool and treat them with respect they will usually do the same in return. In my case it has always worked.