Common courtesy and good business sense.
[QUOTE=AlphaMke;3857166]Yeah I was shocked. Was not expecting that from her, but there was a bar near by so that kept me busy for a while. So for everyone hyping her up, I hope others realize that she also is capable of this and at the end of the day is just like the rest of them. I feel like when this happens you should get a discount or something of that sort in the future. Like that would ever happen.
Alpha.[/QUOTE]How long does it take to send out a text saying something came up at the last moment and you must reschedule? A minute tops? You keep the present customer from getting really pissed and you can still take care of the new customer or whatever your emergency is.