I like the part where she would like to have more business in the future.All she has to do is change her ways of not keeping pre set phone calls actually answering the phone and have some set hours of fun time .She has stood up many fellow mongers from this site so I can see why her business is down .When she is ready to become a lot more reliable let us know. I have seen her before and will repeat again if and when she changes.
Happy Mongering